Privacy Policy

We both care about the safety of air navigation and safety and privacy of our users, respecting all applicable regulations relating to the protection of personal data.

Privacy Policy

Croatia Control Ltd., Rudolfa Fizira 2, Velika Gorica (hereinafter: “CCL”) protects the privacy of its users through this Privacy Policy and takes care of their personal data in line with the provisions of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, and the Act on Implementation of the General Data Protection Regulation (Croatian Official Gazette No. 42/18).

CCL undertakes to process personal data exclusively in accordance with the principles of the Regulation.

CCL established the personal data protection management structure by determining and assigning the roles, responsibilities, processing rules and principles, safeguards; through impact assessment, reporting, supervision, and continuous raising of awareness in the field of personal data protection.

CCL implements appropriate technical and organizational personal data protection measures, taking into account the nature, scope, context and purposes of processing, as well as personal data protection risk exposure, to ensure and be able to prove that processing is carried out in accordance with the personal data protection provisions and best practices.

This Privacy Policy can be restated or amended at any time without prior notice. By using CCL’s website after the restatement or amendment, you agree to those amendments.

Controller and Data Protection Officer

The controller shall be CCL.

CCL’s processors of your personal data are bound by CCL to act as set forth herein.

CCL’s designated data protection officer is available at the following e-mail: 

Lawfulness, Fairness, and Transparency

Your personal data shall be processed by CCL only on the basis of a legal obligation, your consent or other legitimate interests.

Data concerning you shall be transparently collected, used, consulted and/or otherwise processed.

Information on the access to your data, the process of lodging a complaint, making a request to update your data can be obtained from the data protection officer at the following e-mail: 


Like most web locations, CCL uses cookies.

Cookies are small text files placed on your computer/device by the websites you visit. They are used to ensure correct and/or more efficient operation of the website as well as to obtain various information for the needs of the website owner. The use of cookies is very widespread today, common to almost all websites.

The majority of cookies on our webpage are Necessary Cookies, because they are necessary for the functioning of the site and allow the visitor to navigate the website and use its features (e.g. access to secure areas of the site). These cookies do not collect any personal data.

Some cookies we use will gather some personal data from you. All personal data collected will be used in accordance with this Privacy Policy.

Analytical Cookies collect site statistics from site owners, mainly to measure and improve site performance. They work by collecting information about your use of the website (for example, information about the pages you visit and errors on those pages, page load speeds, etc.). The cookies allow us to better the web performance for you and other users.

Marketing Cookies are used to select ads that will be displayed to you in a way that makes them more relevant to you and your interests. These cookies track your visits to individual websites and share this information with other organisations (site owners and advertisers).

The following table describes the ways and purposes for which we use cookies on this website as well as the list of cookies we use. Please note that by using this website, you agree to place the described cookies on your computer/device in order to achieve the stated purposes.

PH_HPXY_CHECKcrocontrol.hrThis cookie is used to save the information about the current session. sessionNecessary
cookiesession1crocontrol.hrThis cookie is set by the Fortinet firewall. This cookie is used for protecting the website from abuse.1 year Necessary
PH_HPXY_CHECKwww.crocontrol.hrThis cookie is used to save the information about the current session.sessionNecessary
cookiesession1www.crocontrol.hrThis cookie is set by the Fortinet firewall. This cookie is used for protecting the website from abuse.1 year Necessary
_ga.crocontrol.hrThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.2 years Analytics
_gid.crocontrol.hrInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. 1 dayAnalytics
_gat_gtag_UA_52969758_32.crocontrol.hrSet by Google to distinguish users.1 minuteAnalytics
_fbp.crocontrol.hrThis cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.3 monthsAdvertisement
_dc_gtm_UA-52969758-32.crocontrol.hrThis cookie is associated with sites using Google Tag Manager to load other scripts and code into a page. Where it is used it may be regarded as Strictly Necessary as without it, other scripts may not function correctly. The end of the name is a unique number which is also an identifier for an associated Google Analytics account.1 minuteOther
DSID.doubleclick.netStore user preferences for Google Doubleclick marketing2 weeks Advertisement
IDE .doubleclick.netProvide ad delivery or retargeting by Google Doubleclick marketing 9 monthsAdvertisement
crocontrol-cookie-consent Saving the cookies acceptance information 1 year Necessary Public anonymous user ID used for contact forms and making them not mix up the data9 monthsNecessary
__Secure-3PSIDCC Used to deliver ads that are more relevant to you and your interests 1 year Advertisement Used to deliver ads that are more relevant to you and your interests 1 year Advertisement
__Secure-3PAPISID .youtube.comUsed to deliver ads that are more relevant to you and your interests 2.5 yearsAdvertisement
YSC .youtube.comThis cookie is set by YouTube to track views of embedded videos.sessionNecessary cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites; it can also determine whether the website visitor is using the new or old version of the Youtube interface. 6 monthsNecessary This cookie is used to play YouTube videos embedded on the website.2 years Necessary Used to track user’s interaction with embedded content6 months Analytics to create a user profile and display relevant and personalised Google Ads to the user. 1 year Advertisement
__Secure-3PSID .google.comUsed to create a user profile and display relevant and personalised Google Ads to the user. 13 monthsAdvertisement Used to create a user profile and display relevant and personalised Google Ads to the user. 1.5 years Advertisement
NID Used to show Google ads in Google services for signed-out users 6 monthsAdvertisement
1P_JAR .google.comProvide ad delivery or retargeting by Google Ads Optimization1 monthAdvertisement

When you first visit our webpage, you will see a pop-up window explaining that we use cookies and asking you to confirm that you accept the implementation of cookies to your computer. Please use the provided link to learn more about cookies.

Most browsers enable you to refuse or accept the use of cookies as well as delete them. Ways to do this vary from browser to browser and its version. You will find the latest information on blocking or deleting cookies at the following links:

Google Chrome
Microsoft Edge
Mozilla Firefox
Microsoft Internet Explorer
Apple Safari

Alternatively, you can also control cookies by using privacy enhancing platforms like or For more information about cookies, visit: allaboutkolačić

We are using Google Analytics to measure site traffic. Google has its own Privacy Policy you can find here. If you wish to opt-out, visit Google Analytic opt-out.

On our webpage, you can also find social media cookies. For more information about your data protection rights, please visit privacy policies of those platforms.

From time to time, our Privacy Policy may be updated or changed. All changes will be published here. Please visit this page from time to time to see any changes made to this Privacy Policy. By continuing to use this webpage, you acknowledge that you have read, understood and accept our Privacy Policy.

In case of any questions or concerns, please write to:

Purpose Limitation

Your personal data shall be collected for specified and legitimate purposes and processed in a manner that is compatible with those purposes.

Personal data that we collect are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed. The controller (CCL) and the processor shall not collect any personal data which are not relevant for the purposes for which they are processed.

Data Accuracy and Integrity

It is necessary that the collected and stored personal data are accurate and up to date. CCL shall take every reasonable step to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are rectified or erased without delay.

Freedom of Choice

You decide on the personal data that you submit to CCL. Should you decide not to submit your personal data to CCL, you may not have full access to certain sites/functions of the website.

Storage Limitation

Your personal data storage periods are determined by positive legal regulations, CCL’s internal acts or your consent to collect and process your personal data.

Integrity and Confidentiality

To protect your personal data submitted via this website, CCL uses physical, technical and organizational security measures and it upgrades and tests its security technology. Access to your personal data is enabled only to those persons who need to have it to perform certain tasks or provide services that are of benefit to you. Apart from that, CCL educates its employees about the importance of confidentiality, privacy and protection of your data.

Questions and Comments

CCL shall accept all reasonable requests to rectify, complete or erase your personal data.

Should you have any questions or comments on the Privacy Policy, please send your request at the following e-mail: 

Right to Lodge a Complaint with a Supervisory Authority

At any time, you can lodge a complaint with a supervisory authority in relation to the collecting and processing of your personal data by CCL. In the Republic of Croatia, a complaint can be lodged with the Croatian Personal Data Protection Agency.