GEN 3   Services

GEN 3.1  Aeronautical information services

GEN 3.1.1   Responsible service

The AIM/AIS Service, which forms part of the Croatia Control Ltd., ensures the flow of information necessary for the safety, regularity and efficiency of international and national air navigation within the area of its responsibility as indicated under GEN 3.1.2 below. It consists of AIM/AIS operational support department, Aeronautical Publications Department and International NOTAM Office (NOF). The part of the service with respect to pre-flight briefing and post-flight briefing is provided by Split Central ARO. Central Air Traffic Services Reporting Office (CARO) is integrated part of Split ATC.

The service is provided in accordance with CIR (EU) 2017/373, as amended and complemented, and with the provisions contained in ICAO Annex 15 - Aeronautical Information Services and ICAO Annex 4 - Aeronautical Charts, with the differences published under AIP GEN 1.7.

GEN 3.1.1.1   AIM/AIS Service
Post:

CROATIA CONTROL LTD.
AIM/AIS Service Rudolfa Fizira 2 10410 Velika Gorica, P.O. Box 103 Croatia

Tel:+385 1 6259375

AFS:LDZAYOYX

URL:https://www.crocontrol.hr

URL: https://aim.crocontrol.hr (AIM Portal)

Operating hours: MON-FRI 0630-1430 (0530-1330)

GEN 3.1.1.2   Aeronautical Publications Department
Post:

CROATIA CONTROL LTD.
Aeronautical Publications Department Rudolfa Fizira 2 10410 Velika Gorica, P.O. Box 103 Croatia

Tel:
+385 1 6259372
+385 1 6259373
+385 1 6259381

AFS:LDZAYOYX

Email:aip@crocontrol.hr

URL:https://www.crocontrol.hr

Operating hours: MON-FRI 0630-1430 (0530-1330)

GEN 3.1.1.3   International NOTAM Office (NOF)
Post:

CROATIA CONTROL LTD.
International NOTAM Office Rudolfa Fizira 2 10410 Velika Gorica, P.O. Box 103 Croatia

Tel:+385 1 6259314
+385 1 7819209
+385 1 6265889

Fax:+385 1 2020338

AFS:LDZAYNYX

Email:notam@crocontrol.hr

URL:https://www.crocontrol.hr

Operating hours: H24

GEN 3.1.2   Area of responsibility

The AIM/AIS Service is responsible for the collection and dissemination of information for the entire territory of the Republic of Croatia and for the airspace over the high seas encompassed by the Zagreb Flight Information Region.

GEN 3.1.3   Aeronautical publications

The aeronautical information is provided in the form of Aeronautical Information Products in a standardized presentation consisting of the following elements:
  • Aeronautical Information Publication (AIP);
  • Amendment service to the AIP (AIP AMDT);
  • Supplement to the AIP (AIP SUP);
  • NOTAM;
  • Aeronautical Information Circulars (AIC), and
  • Aeronautical Charts.

NOTAM and the related monthly checklists are issued via the Aeronautical Fixed Service (AFS).

The eAIP containing (AIRAC) AIP AMDT, AIP SUP and AIC is distributed on optical media by mail and available on AIM Portal. All listed elements are also available for operational use in the European AIS Database (EAD). For other publications see also GEN 3.1.3.8.

Apart from provision for operational purposes in databases, on optical media and AIM Portal, aeronautical information is also available on following Croatia Control Ltd. and EAD web sites, but for information only: https://www.crocontrol.hr/en and http://www.ead.eurocontrol.int.

Note: When accessing aeronautical information on the web site and via internet, if stated, acceptance of the Disclaimer is implied.

GEN 3.1.3.1   Aeronautical Information Publication (AIP)

The AIP is the basic aviation document intended primarily to satisfy international requirements for the exchange of permanent aeronautical information and long duration temporary changes, essential to air navigation.

Croatian eAIP on DVD and on AIM Portal contains AIP, AIP Amendments, AIP Supplements and AICs.

GEN 0.4 (Checklist of AIP pages) is not available in HTML, but only in PDF of the eAIP.

Back pages of ENR 6.1, ENR 6.2 and of all Aerodrome Obstacle Charts are completely blank, without any markings and text.

GEN 3.1.3.2   Amendment service to the AIP (AIP AMDT)

Amendments to the AIP are made by means of replacement sheets. Two types of AIP AMDT are produced:

  • regular AIP Amendments (AIP AMDT) issued as specified in GEN 0.1-2 incorporate permanent changes into the AIP on the indicated publication date;
  • AIRAC AIP Amendment (AIRAC AIP AMDT), issued in accordance with the AIRAC system and the acronym - AIRAC, incorporates operationally significant permanent changes into the AIP on the indicated AIRAC effective date, as well as other changes, but operationally significant permanent changes are announced by means of TRIGGER NOTAM.

A brief description of the subjects affected by the amendment is given on the AIP Amendment cover sheet. On each replacement page, changes are either annotated or identified in the left margin of the page by a vertical line or arrow pointing to the change/addition/deletion.

Each AIP page and each AIP replacement page introduced by an amendment, including the amendment cover sheet, are dated. The date consists of the day, month (by name) and year of the publication date (regular AIP AMDT) or of the AIRAC effective date (AIRAC AIP AMDT) of the information. Each AIP amendment cover sheet includes references to the serial number of those aeronautical information products which have been incorporated in the AIP by the amendment and are consequently cancelled.

Each AIP AMDT and each AIRAC AIP AMDT are allocated separate serial numbers which are consecutive, and based on the calendar year. The year, indicated by four digits, is a part of the serial number of the amendment.

A checklist of AIP pages containing page number/chart title and the publication or effective date (day, month by name and year) of the information is reissued with each amendment and is an integral part of the AIP.

GEN 3.1.3.3   Supplement to the AIP (AIP SUP)

Temporary changes of long duration (three months and longer) and information of short duration which consists of extensive text and/or graphics, supplementing the permanent information contained in the AIP, are published as AIP Supplements (AIP SUP). Operationally significant temporary changes to the AIP are published in accordance with the AIRAC system and its established effective dates and are identified clearly by the acronym AIRAC AIP SUP.

AIP Supplements are separated by information subject (General - GEN, En-route - ENR and Aerodromes - AD) and are placed accordingly at the beginning of each AIP Part. Each AIP Supplement is allocated a serial number which is consecutive and based on the calendar year.AIP supplements that contain AIRAC information, follow the AIRAC system in terms of distribution 42 days in advance of the respective AIRAC effective date.

An AIP Supplement is kept in the AIP as long as all or some of its contents remain valid. The period of validity of the information contained in the AIP Supplement will normally be given in the supplement itself. Alternatively, NOTAM may be used to indicate changes to the period of validity or cancellation of the supplement.

List of valid AIP Supplements is available on AIM Portal. The list is updated on the first possible administrative work day, upon issuance or cancellation of an AIP SUP.

GEN 3.1.3.4   NOTAM and Pre-flight Information Bulletins (PIB)

NOTAM contain information concerning the establishment, condition or change in any aeronautical facility, service, procedure or hazard, the timely knowledge of which is essential for personnel concerned with flight operations. The text of each NOTAM contains the information in the order shown in the ICAO NOTAM Format and is composed of the signification/uniform abbreviated phraseology assigned to the ICAO NOTAM Code complemented by ICAO abbreviations, indicators, identifiers, designators, call signs, frequencies, figures and plain language. NOTAMs are originated and issued for Zagreb FIR and are distributed in five series identified by the letters A, B, C, M and S.

  • Series A - International distribution

    General rules, en-route navigation and communication facilities, airspace reservations and navigation warnings, information concerning major international aerodromes: DUBROVNIK/Rudjer Boskovic, OSIJEK/Klisa, PULA/Pula, RIJEKA/ Krk I., SPLIT/Saint Jerome, ZADAR/Zemunik and ZAGREB/ Franjo Tuđman.

  • Series B - Limited international distribution

    Information on navigation warnings other than those classified for Series A and M, and information concerning other international IFR and international VFR aerodromes.

  • Series C - National distribution

    Information concerning national VFR aerodromes.

  • Series M - International distribution

    Aeronautical information concerning Military activities (identical to the distribution of the NOTAM series A).

  • Series S (SNOWTAM)

    Information providing a surface condition report notifying the presence or cessation of hazardous conditions due to snow, ice, slush, frost, standing water or water associated with snow, slush, ice or frost on the movement area. As from 12 AUG 2021, SNOWTAMs are prepared in accordance with ICAO PANS-AIM (Doc 10066), Appendix 4, and with CIR (EU) 2017/373, as amended and complemented, and they are issued for the individual aerodrome, with separate serial numbers.

Pre-flight Information Bulletins (PIB), containing a recapitulation of current NOTAM, SNOWTAM and other information of urgent character for the operator/flight crews, are available at Central ARO Split.

Pre-flight briefing is also available via selfbriefing: https://ib.crocontrol.hr

There are selfbriefing terminals established at every international airport. The central Helpdesk for selfbriefing (Central ARO Split) is AVBL H24.
Central ARO Split contact is provided in AIP Croatia, under GEN 3.3.6 (ATS units address list).

The extend of the information contained in the PIB is indicated under GEN 3.1.5 of this subsection.

GEN 3.1.3.5   Aeronautical Information Circulars (AIC)

The Aeronautical Information Circulars (AIC) contain information on the long-term forecast of any major change in legislation, regulations, procedures or facilities; information of a purely explanatory or advisory nature liable to affect flight safety; and information or notification of an explanatory or advisory nature concerning technical, legislative or purely administrative matters. AICs are divided by subject and are issued in two series (A and B).

AIC Series A contains information affecting international civil aviation and is given international distribution, while AIC Series B contains information affecting national aviation only and is given national distribution.

Each AIC is numbered consecutively within each series o n a calendar year basis. The year, indicated by three digits, is a part of the serial number of the AIC, e.g. AIC A 001/2004; AIC B 001/2004. The effective date of an aeronautical information circular is pointed out in the header, except when the effective date does not correspond with the publication date and is therefore emphasized in front of the circular title. A checklist of AIC currently in force is issued as an AIC minimum once a year.

GEN 3.1.3.6   Checklist and list of valid NOTAM

A checklist of valid NOTAM is issued monthly via AFS. It contains numbers of valid NOTAM, information about the number of the latest issued (AIRAC) AIP AMDT, (AIRAC) AIP SUP, AIC, VFR Manual AMDT, VFR Manual SUP as well as the numbers of the elements issued under the AIRAC that will become effective and checklist of valid AIC and SUP (AIP IFR and VFR Manual SUP).

GEN 3.1.3.7   VFR Manual

VFR Manual contains general rules and procedures which shall be applied during VFR flight; information about relevant services available to users; detailed information about aerodromes, and VFR Chart with recommended VFR routes 1:500 000.

This publication is updated by the way of amendments at least once a year, while changes to the VFR Chart between two editions are published as a “List of hand amendments to the VFR Manual and VFR Chart” through a VFR amendment.

Temporary changes of long duration (three months and longer) and information of short duration which consists of extensive text and/or graphics, supplementing the permanent information contained in the VFR Manual and are related to VFR flights, are published as VFR Manual Supplements (VFR SUP).

VFR Manual is available as a printed version, on CD-ROM and as a digital version on AIM Portal.

GEN 3.1.3.8   Sale of publications

The said publications can be obtained from:

Post:

CROATIA CONTROL LTD.
AIM/AIS Service Rudolfa Fizira 2 10410 Velika Gorica, P.O. Box 103 Croatia

Tel:+385 1 6259376

URL:https://aim.crocontrol.hr

Email:ais.subscription@crocontrol.hr

AIC series A is published with information regarding subscription renewal and publication ordering.

GEN 3.1.4   AIRAC System

In order to control and regulate the operationally significant changes requiring amendments to charts, routes etc, such changes, whenever possible, will be issued on predetermined dates according to the AIRAC System. This type of information will be published as an AIRAC AIP AMDT or an AIRAC AIP SUP. If an AIRAC AMDT or SUP cannot be produced due to lack of time, NOTAM will be issued. Such NOTAM will immediately be followed by an AIRAC or non-AIRAC AMDT or SUP.

GEN 3.1.4.1 The table on the page GEN 3.1-6 indicates AIRAC effective dates for the coming years. AIRAC information will be issued so that the information will be received by the user not later than 28 days, and for major changes not later than 56 days, before the effective date. At publication date, a trigger NOTAM will be issued giving a brief description of the contents, effective date and reference number of the AIRAC AIP AMDT or (AIRAC) AIP SUP that will become effective on relevant AIRAC effective date. Trigger NOTAM for an AIRAC AIP AMDT and (AIRAC) AIP SUP will remain in force as a reminder in the PIB for 14 days after the AIRAC effective date.

If no information was submitted for publication at the AIRAC date, a NIL notification will be issued by NOTAM on the publication date of AIRAC effective date concerned.

20242025202620272028
25 JAN23 JAN22 JAN21 JAN20 JAN
22 FEB20 FEB19 FEB18 FEB17 FEB
21 MAR20 MAR19 MAR18 MAR16 MAR
18 APR 17 APR16 APR15 APR13 APR
16 MAY15 MAY14 MAY13 MAY11 MAY
13 JUN12 JUN11 JUN10 JUN08 JUN
11 JUL10 JUL09 JUL08 JUL06 JUL
08 AUG07 AUG06 AUG05 AUG03 AUG
05 SEP04 SEP03 SEP02 SEP31 AUG
03 OCT02 OCT01 OCT30 SEP28 SEP
31 OCT30 OCT29 OCT28 OCT26 OCT
28 NOV27 NOV26 NOV25 NOV23 NOV
26 DEC25 DEC24 DEC23 DEC21 DEC

GEN 3.1.5   Pre-flight information services at aerodromes/heliports

Before beginning a flight, the pilot in command of an aircraft shall become familiar with all available information appropriate to the intended operation (ref. ICAO Annex 2). All aeronautical data and information for the Republic of Croatia is available at Central ARO Split (for contacts see GEN 3.3.6), and for other states as detailed below:

Aerodrome/HeliportBriefing Coverage
SPLIT/Saint JeromeAustria, Bosnia and Herzegovina, Czech Republic, Hungary, Greece, Italy, Slovenia, Serbia and Montenegro.

GEN 3.1.6   Digital data sets

GEN 3.1.6.1   Available data sets

Currently not provided.

GEN 3.1.6.2   Contact details of how data sets may be obtained

Currently not provided.